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About Seller
Shop Policies
Delivery
Shipping cost - £3.30
All parcels sent to the UK and ROI are not tracked or signed for and are sent as a ‘small parcel’ via 2nd class Standard Royal Mail delivery. Please allow 3-5 working days from date of dispatch.
We endeavor to keep postage and packaging costs as low as we can, but we want your spice blends to come to you in supreme condition, which is why we send them out as a small parcel. We’re sure you’ll agree that they deserve no less.
Damaged and Missing items
If you have reason to believe that any of your spice blends have been tampered with in transit, please raise this with us by email. Whilst we are not responsible for any damage caused during transit, we will be happy to discuss each case on an individual basis.
If your items do not arrive within 10 working days, please contact us.
Please be aware that any delay or misplacement of items is not the fault of Bhendi Bazaar but that of Royal Mail.
Unfortunately, we have no control over your parcel once it leaves us.
Returns & Exchanges
Faulty products
Under the Consumer Rights Act you have a right to reject goods that are unsatisfactory quality, unfit for purpose or not as described, and receive a full refund up to 30 days from receipt.
Please advise us by email of any problems within 7 working days of receipt so we can put things right as soon as possible.
Subject to inspection and acceptance by us, we will provide a replacement or refund as applicable.
Non-faulty products
If non-faulty goods are returned to us in a non re-sellable condition, we reserve the right to refuse a refund.
Unfortunately, we cannot refund the cost of postage incurred by returning the items to us, nor refund the original cost of delivery.