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About Seller
Nirmolak Heera
As many of you know, the idea behind www.NirmolakHeera.com started 10 years ago when there was a lack of keertan online. With Guru Sahibs kirpa, the website has grown to host many keertan videos and MP3s for sangat to download and enjoy.
As parents, we have struggled finding Montessori Inspired or Learning through Play products that allow our son to learn about Sikhi or the Punjabi language.
This is what inspired us to start this new journey.
Providing Learning through Play Punjabi and Sikhi products to help families stay connected to their roots.
We want all children to have access to amazing, great quality, learning through play Punjabi and Sikhi products. The more a child learns using all their senses, the more they will retain that knowledge and learn for the long term.
As part of this journey, we want to stay true to our values. As such, we make the following promises to you.
1. All toys will meet UK and Europe's Toy Safety Standards via EN71 testing
2. We will look after the environment by using recyclable and reusable materials
3. Our products will be price matched against similar ABC and English equivalent products in major UK toy retailers
Shop Policies
Delivery
UK (up to 2kg):
Royal Mail 1st Class (1 to 2 days): £5.99
Royal Mail 2nd Class (3 to 5 days): £4.99
Royal Mail Special Delivery (Guaranteed Next Day 1pm): : £9.99
Europe (up to 2kg):
International Tracked & Signed (2 to 11 days): £15.99
International (up to 2kg):
International Tracked & Signed (3 to 17 days): £34.99
UK (2kg to 20kg):
Royal Mail 1st Class (1 to 2 days): £11.99
Royal Mail 2nd Class (3 to 5 days): £10.99
Royal Mail Special Delivery (Guaranteed Next Day 1pm): : £19.99
Europe (2kg to 20kg):
International Tracked & Signed (2 to 11 days): £26.99
International (2kg to 20kg):
International Tracked & Signed (3 to 17 days): £49.99
Returns & Exchanges
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at shop@NirmolakHeera.com.
Please note that returns will need to be sent to the following address: 1 Orchard Road Romford RM78HR
If your return is accepted, you'll be responsible for paying for the return postage and packaging. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at shop@NirmolakHeera.com.