Products
About Seller
Personalised Bee
Personalised Bee is a small family-run business based in Northampton, UK, specialising in unique and personalised gifts for all occasions. It is owned and operated by a team of husband and wife. We have always had a passion for personalised handmade gifts, and we have spent a significant amount of time searching for and purchasing gifts for our loved ones. When our lives were turned upside down owing to health issues, it was the perfect opportunity to make a shift and pursue something we are both extremely passionate about and enjoy doing.
Every customers requirements are our top priority, and we’ve been doing so since we launched our business in 2019. That explains why, after only three years of launch and development, we have established a fantastic customer base, with 99 percent of those customers expressing their happiness with the product quality. Moreover, our humble efforts to provide nothing but the most delicate products have been rewarded with an excellent rating from every one of our valued customers.
Shop Policies
Delivery
All orders will be completed and dispatched within 2-3 working days.
UK Customers - all prints are posted fully tracked 48class via Royal Mail
International Customers - all orders are posted via Royal Mail as Standard International, this is not a tracked service.
Returns & Exchanges
We Gladly accept returns and exchanges:
Contact must be made within 14 days of delivery and items must be returned within 30 days of delivery
We don’t accept cancellations - but if you have any issues with your order please contact me.
The following items can’t be returned or exchanged:
Because of the nature of these items, unless they arrive damaged or defective, we cannot accept returns for:
Custom or personalised orders
Digital Downloads
Conditions of return:
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.