TTKLondon

London, United Kingdom
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Products

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About Seller

TTKLondon

Welcome to TTKLondon, the home of luxury, personalised gifts! We're a small (but mighty) team of makers, brimming with creativity! We create, craft and finish everything by hand.

From weddings, babies and christenings, to proposals, new mums, back to school, party accessories and seasonal gifts - we've got every gift occasion covered! There's no warehouse or robots in sight, just a small, talented bunch who are passionate about helping you 'escape the ordinary' gifting experience. Shop today for fast, free UK delivery and fixed rate worldwide shipping!

Shop Policies

Delivery

Thank you for shopping with TTKLondon. We want to ensure that your shopping experience is pleasant and convenient. Please take a moment to review our shipping and return policy.

Shipping Policy:

  1. Processing Time:

    • All orders, including personalized items, will be processed within 1-3 business days from the date of purchase.
  2. Shipping Time:

    • Standard shipping times apply. Please refer to our shipping information for estimated delivery times based on your location.
  3. Personalized Orders:

    • Personalized items are crafted specifically for you and, therefore, are non-returnable and non-refundable. Please double-check all personalization details before completing your purchase.
  4. Contact Information:

    • If you have any questions or concerns about our shipping and return policy, please contact us at info@ttklondon.co.uk

Thank you for choosing TTKLondon. We appreciate your business and look forward to serving you again in the future.

Sneh x

Payment Options

Secure Options

Returns & Exchanges

  1. Return Policy for Non-Personalized Items:

    • If you are not completely satisfied with your non-personalized purchase, you may return it within 7 days of receiving your order.
  2. Conditions for Returns:

    • Items must be in their original packaging, unused, and undamaged.
    • Returns will not be accepted for items that show signs of wear, use, or damage.
    • All original tags and labels must be attached.
  3. Return Process:

    • To initiate a return, please contact our customer service team at [your email address] within 7 days of receiving your order.
    • Our team will provide you with a return authorization and instructions on how to return the item.
  4. Return Shipping Cost:

    • The cost of return shipping is the responsibility of the buyer.
    • We recommend using a trackable shipping service to ensure the safe return of your item.
  5. Refund Processing:

    • Refunds for eligible returns will be processed within 7 business days after we receive the returned item.
    • Refunds will be issued to the original method of payment.
  6. Exchanges:

    • At this time, we do not offer direct exchanges. If you wish to exchange an item, please initiate a return and place a new order for the desired item.